We love innovation at OpenMarkets. Whether we’re helping health systems learn how to bring innovation into their organization or matching up innovative suppliers with progressive providers, the theme is omnipresent. 

That’s why we love this story of First Healthcare Products and Northwestern Medicine working together to design and deploy a Tablet Registration Cart for their Emergency Rooms. 

SUMMARY:

The Innovation Department Staff at Northwestern Medicine had a momentous task at hand—they needed to create a new type of tablet registration cart for their Emergency Department. The department had unique tablet deployment needs, but did not have any existing solutions that could accommodate these needs. They required a remedy, one that could not only assist in registration and documentation but be small, mobile, and long lasting.

First Healthcare Products worked with hospital staff and clinicians to define and understand all of the department’s unique needs and overall workflow in an effort to improve patient engagement. The exchange of expert product and workflow knowledge resulted in a custom solution that met all functional requirements and helped clinicians deliver care to patients more efficiently and at a lower cost.

CHALLENGES:

The cart was designed with a Grab n’ Go keyless twist lock flex mount allowing
staff to take the tablet in hand and talk face to face with patients. The 15” x 15” documentation surface saved valuable space and the powerful battery provided 3 days of run time without needing to be plugged in.

First Healthcare Products consultants worked with the facility’s Director of Innovation and staff to understand all of their unique requirements. Product designs were developed, feedback was incorporated, and a custom solution
was created. It was then tested in the field and modified per request.

OUTCOME:

iPad Carts were deployed within the Hospital’s Emergency Department. The solution worked with the department’s existing technology and was able to save space, downtime, and costs.

WHAT’S NEXT

If your organization is seeking a similar solution or has a tough mounting, display or IT deployment problem, then it’s time to jump into The Exchange and describe your challenges in a request. You’ll be connected with experts at First Healthcare Products immediately and be put in a position to collaborate and design the right solution for your organization.

Ashley La Fleur

Ashley is on the content team at OpenMarkets. Her focus is to tell the story of how our customers are changing the way healthcare is... More about Ashley La Fleur