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A new surgical center typically buys between $1.5 - $1.9M in new equipment when they open. This gets the right patient care equipment in place for the doctors and nurses to do their jobs. 

At a new surgical center being built outside Houston, TX, Janet Adams is in charge of getting the right equipment ordered on-time on on-budget. As Janet began working, her priorities were clear: cost savings and efficiency. 

The OpenMarkets Exchange made it easy for Janet to accomplish these priorities by connecting and opening collaboration with multiple suppliers at once. This is something email and phone calls can’t handle in an efficient way. 

Some stats and insight into the project:

  • 22 total equipment requests
  • Janet connected with 15 different suppliers online
  • Janet received quotes back in less than 6 hours

When replacing so much equipment at once, it is important to conduct research on products from different suppliers. The clinical team agreed to evaluate both new and refurbished equipment, which allowed Janet to engage with multiple refurbished equipment suppliers at once on OpenMarkets and find alternatives to pricey equipment from Stryker and Smith & Nephew. 

Working online also gave Janet an efficient way to work with STERIS, a supplier the clinicians love with surgical tables they trust. Janet worked directly with the inside sales team at STERIS on The Exchange to place a significant order for surgical tables at a great price. This was an efficient transaction for all. 

The OpenMarkets Exchange is becoming the preferred online destination for this, thanks to a catalog of nearly 30,000 products. Working with OpenMarkets allowed Janet to easily research equipment, connect online with multiple suppliers and keep all her quotes organized in one place. 

By leveraging OpenMarkets, Janet was able to find the right equipment at the right price. 

Nice job Janet!

Allison Farley

Allison is a member of the marketing team at OpenMarkets, with responsibilities including content generation, client communication and message testing. She is a also a... More about Allison Farley