The phone starts ringing from a random number. The person on the other line will not give an address or picture but wants a meeting at an Embassy Suites parking lot by the airport. From there, a driver will take you to their warehouse location to see the product. It’s not a scene from a spy movie. It’s a real snapshot of how unbridled the healthcare PPE world had become.
“A year ago, if somebody told me to meet them in a parking lot to go to a secret warehouse, that would be weird, but now, I sort of shrug it off as a piece of PPE craziness,” said Bill Mellander from OpenMarkets’ supplier, Medcillary.
The New World of Sourcing and Supplying PPE during the COVID-19 Pandemic
Normally, this encounter would be considered strange; however, with the demand for nitrile gloves escalating, suppliers are going to extreme lengths to secure PPE inventory.
Medcillary, a consultancy and distributorship based in Dallas, TX, was the supplier receiving the phone call. Someone had a deal for them to help their customers. They knew better than to fall for such craziness. It’s why you need professionals helping source your products. Without expert guidance, you can land in a sticky situation, fast.
“PPE is not a pass-through business, and during the pandemic, that is what it has become. And that is dangerous. Lives could be lost when you aren’t sure of the quality of a healthcare product,” Mellander said.
PPE Shipped Within Days
Nashville General Hospital was in urgent need of nitrile gloves and turned to the Exchange to source options. The request was put in on 12/9 and the gloves were delivered on 12/14. Erica, a Medcillary sales rep, responded to the request with pricing, spec sheets and a formal quote. Thanks to Medcillary’s warehouse inventory, the gloves were shipped out as soon as the purchase order was received. Medcillary’s team is known for their expertise, reliability and commitment to the customer, which makes what happened no surprise.
OpenMarkets understands that healthcare facilities need alternative sourcing options for PPE and need them fast. That is why healthcare facilities are turning to the OpenMarkets Exchange. Our supplier community works diligently to send quotes and specs for all sorts of medical equipment.